Last updated: 2025
Artisanrrshop ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website Artisanrrshop and use our printing services.
We may collect information that you provide directly to us, including your name, email address, phone number, mailing address, payment information, and any other information you choose to provide when contacting us, requesting our services, or placing an order.
We also automatically collect certain information about your device when you visit our website, including your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing our website.
We use the information we collect to respond to your inquiries, provide our printing services, process and fulfill your orders, communicate with you about your orders and our services, send you marketing communications (with your consent), improve our website and services, detect and prevent fraud, and comply with legal obligations.
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with service providers who assist us in operating our website and conducting our business, as long as those parties agree to keep this information confidential.
We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include encrypted data transmission, secure servers, regular security audits, and restricted access to personal information.
We use industry-standard encryption technologies when transferring and receiving customer data. All payment information is processed through secure payment gateways and is never stored on our servers. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
In the event of a data breach that may affect your personal information, we will notify you and relevant authorities as required by law within 72 hours of becoming aware of the breach.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.
Order information is typically retained for a minimum of 7 years for accounting and tax purposes. Marketing data is retained until you opt out or request deletion. Customer service communications are retained for 3 years to assist with future inquiries.
You have the right to access, update, or delete your personal information. You may also opt out of receiving communications from us at any time by contacting us or using the unsubscribe link in our emails. You have the right to object to processing of your personal information and the right to data portability.
You have the right to request a copy of the personal information we hold about you, request correction of inaccurate information, request deletion of your information, object to certain processing activities, and request restriction of processing. To exercise these rights, please contact us using the information provided below.
We will respond to your request within 30 days. If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.
Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect the functionality of our website. For more information, please see our Cookie Policy.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate safeguards to ensure that your personal information receives an adequate level of protection.
When we transfer personal information from the European Economic Area to other countries, we use standard contractual clauses approved by the European Commission or other appropriate safeguards to ensure your data is protected.
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party websites you visit.
We may use third-party service providers to help us operate our business and administer activities on our behalf, such as payment processing, email delivery, and website analytics. These service providers have access to your personal information only to perform these tasks and are obligated not to disclose or use it for any other purpose.
If you have opted in to receive marketing communications from us, we may send you emails about our products, services, promotions, and other information we think may interest you. You can opt out of receiving these communications at any time by clicking the unsubscribe link in any email or contacting us directly.
Even if you opt out of marketing communications, we may still send you transactional emails related to your orders, account status, or important service updates.
If you have questions about this Privacy Policy, please contact us at info@artisanrrshop.cv or visit our office at 45 George Street, Sydney NSW 2000, Australia. You can also reach us by phone at +61 2 8356 7421.
Our Data Protection Officer is available to assist with any privacy-related inquiries or concerns. We are committed to addressing your questions and concerns promptly and transparently.